June 24, 2024 by Mothushi Thoka


SASSA Implements Biometric Identification to Combat Fraud

In a move to enhance the security and integrity of social grant distribution, the South African Social Security Agency (SASSA) has introduced a biometric identity verification system. This initiative aims to reduce the risk of fraudulent activities within the grant system.

Who is Affected?

The biometric verification process primarily targets specific categories of COVID-19 SRD grant clients:

  • Clients requesting changes to their mobile numbers or banking details.
  • Clients suspected of being involved in or victims of identity theft.

In these cases, SASSA may require mandatory electronic identity verification to protect grant applications and payments, as well as to eliminate fraudulent applications.

What You Need for Verification

To complete the electronic identity verification process, clients will need:

  • A smartphone or computer with a high-quality camera.
  • A stable internet connection (Wi-Fi or mobile data).
  • A well-lit environment where they are the only person in the picture.

This is a one-time process, similar to the online application process, to unblock accounts or make high-risk changes to a client's profile.

Verification Process Details

SASSA will provide detailed instructions to affected clients when they interact with the agency for their relevant transactions.

Failure to complete the biometric identity verification may result in grant suspension for eligible clients. SASSA assures clients that this process is for their safety and will not disrupt grants for those not listed in the targeted categories.

Further Information

For additional clarity or inquiries about social grants, clients can contact SASSA customer care at 0800 60 10 11.