SASSA Status Check: "Pending" - What Does It Mean and What Should You Do?

If you've checked your SASSA SRD grant application and found the status "Pending," it means your application is still being processed. This is a very common status, especially during peak application periods, and it's not a cause for immediate concern.

What "Pending" Means:

"Pending" simply means that your application is in the queue, awaiting review and verification by SASSA. This process can take some time, as SASSA receives a large volume of applications and needs to verify information with various government departments and financial institutions.

Reasons for a "Pending" Status:

  • Application Verification: SASSA is verifying your identity, income, and other details to ensure you meet the eligibility criteria.
  • High Volume of Applications: Processing times can be longer during periods with a surge in applications.
  • Additional Information Required: SASSA may need more information from you or other institutions to complete their assessment.
  • Technical Delays: Occasionally, there might be technical issues that cause temporary delays in processing.

How Long Will It Take?

The exact processing time for a "Pending" status can vary significantly. However, SASSA typically aims to process applications within 3 months. It's essential to be patient and check your status regularly for updates.

What You Can Do While Waiting:

  • Be Patient: Avoid resubmitting your application, as this can lead to further delays.
  • Check Your Status Regularly: Use the official SASSA website, WhatsApp number (082 046 8553), or USSD code (*134*7737#) to check for updates.
  • Contact SASSA: If your status remains "Pending" for an extended period (more than 3 months), you can contact SASSA for assistance through their helpline (0800 60 10 11).

Important Reminders:

  • Be cautious of scams and misinformation. SASSA will never ask for payment or personal information via SMS or social media.
  • Always use official SASSA channels for communication and status updates.