CHECK STATUS

SASSA R350 SRD Status Check: Track Your Grant Application

Author

Makate Tladi

Government Administration Professional

A dedicated social services advocate with extensive knowledge in navigating the South African Social Security Agency (SASSA) systems

10 June 2024

How to Apply for the SASSA R350 Grant

Apply Online

If you want to apply for SASSA SRD, follow these easy steps, before you apply, check the qualifying criteria

  1. Visit the Official SASSA SRD Website:
  2. Start Your Application:
    • Click on the "Apply Here" button.
    • Follow the instructions to fill out your application form.
  3. Provide Personal Information:
    • Enter your ID number and other personal details.
    • Make sure your information is accurate to avoid delays.
  4. Submit Application:
    • Review your details and submit your application.
  5. Check Your Status:
    • You can track your application status on the same website.

Apply using the the offline application form.

If you do not have access to the internet, please download the SRD application form, fill it, and submit it to your nearest SASSA office, please have your ID with you.

How to check your SASSA R350 SRD Status

The following is different ways you can check your SASSA Status.

Check Status Online

Visit the Status page . Enter your South African ID number and the phone number used when applying for the grant, ensure the information is correct. Click the "Check Status " button to submit your details. Your SASSA status will then be displayed on the screen, indicating whether your application has been approved, declined, or is still pending.

Check status via SMS

  1. Open the text messaging app on your mobile device.
  2. Type the message: “SASSA [Your South African ID Number]”. Make sure to use your valid South African ID number.
  3. Send the message to 082 046 8553.
  4. You will receive a response with the current status of your application

Check your status by phone call

  1. From the phone number linked to your SASSA account, dial 080 060 1011.
  2. Provide your South African ID and your registered mobile number.
  3. Answer a few questions as prompted by the automated system.
  4. And the SASSA Consultatnt will provide you with your latest status

WhatsApp

If you can't access the website to check your SRD R350 application status, you can do it via WhatsApp. Just follow these steps:

  1. Add the number 082 046 8553 to your WhatsApp contacts.
  2. Send the message "SASSA " to this WhatsApp number.
  3. After receiving a response, reply with "STATUS ".
  4. If prompted to provide a reference in the chat, reply with "YES " (only if you have the reference number handy).
  5. You'll be asked to provide your phone number. Enter the phone number you used when you applied for the SRD grant.
  6. Next, reply in the chat with your reference number.
  7. Your current application status will be sent to you.

USSD

Check Status At SASSA Office

For those who prefer face-to-face interactions, visiting a local SASSA office is an option. SASSA staff can help you check your status and provide any additional support you might need.

Understand your status meaning

When you check your status online, you might see different messages indicating the current state of your grant application. Here’s a breakdown of the common SASSA statuses and how you can address any issues:

1. Status Approved

If your status says "Application Approved" This means your grant has been approved, and you will receive your payment soon, check for latest payment dates. Be sure to check your bank account or the payment method you selected during the application process.

2. Status Declined

If you see "Application Declined," it means your application did not meet the necessary criteria. Here’s what you can do:

3. Status Pending

A "Pending " status means your application is still being processed. Here’s what you can do:

4. Payment Date Scheduled

If your status indicates "Payment Date Scheduled, " this means your payment has been scheduled, and you will receive it on the specified date. Ensure your banking details are up-to-date to avoid any delays.

5. Status Cancelled

This status might appear if you no longer qualify, for example, if you’ve found a job or started receiving other social grants. If you think there’s been a mistake or if your situation changes and you become eligible again, you can reapply or reach out to SASSA for clarification.



To get a more comprehensive detailed inforamtion about your status meaning, download status booklet.

SASSA payment dates

SASSA payment dates are usually consistent, but they might change if there are government holidays or special events. Check latest government updates to stay updated

Month Older Persons Grant Disability Grant Children’s Grant
January 2024 03/01/24 04/01/24 05/01/24
February 2024 02/02/24 05/02/24 06/02/24
March 2024 05/03/24 06/03/24 07/03/24
April 2024 04/04/2024 05/04/2024 06/04/2024
May 2024 03/05/2024 04/05/2024 05/05/2024
June 2024 02/06/2024 05/06/2024 06/06/2024
July 2024 04/07/2024 05/07/2024 06/07/2024
August 2024 02/08/2024 03/08/2024 04/08/2024
September 2024 05/09/2024 06/09/2024 07/09/2024
October 2024 03/10/2024 04/10/2024 05/10/2024
November 2024 02/11/2024 03/11/2024 06/11/2024
December 2024 01/12/2024 04/12/2024 05/12/2024

SASSA Status Appeals: How to Appeal a Declined Application

If your application has been declined, don’t worry—you have the option to appeal the decision. Here’s a straightforward guide on how to handle status appeals to ensure you get the support you need.

Why your application is declined

Application status can be declined for various reasons, including:

If you believe your application was declined by mistake, or if your situation has changed making you eligible again, you can appeal the decision.

How to Appeal a Declined Application

Step 1: Review the Decline Reason

First, understand why your application was declined. Log into the SASSA portal or check the notification you received to find the specific reason.

Step 2: Gather Necessary Documents

Collect any missing documents or correct any incorrect information that may have caused your application to be declined. Ensure all your details are accurate and complete.

Step 3: Submit Your Appeal

To submit your appeal, visit the SASSA appeals page or contact their customer service. Provide all the required information and documents to support your case. Make sure to explain clearly why you believe the decline decision should be reconsidered.

Step 4: Wait for a Response

After submitting your appeal, you case will be reviewed. This process might take some time, so be patient and check your status regularly for updates.

Step 5: Follow Up If Necessary

If you don’t receive a response within a reasonable period, follow up with SASSA to ensure your appeal is being processed. Keep a record of all your communications and submissions.

How to check R350 appeal status

To check the status of your appeal, visit the SASSA SRD grant appeal status page at https://srd.sassa.gov.za/appeals. Enter your South African ID number and the phone number you used when submitting your appeal, then click "Submit " to view your status. Your appeal status will appear on the screen, showing if it is still being processed, approved, or declined.

Make sure to have your ID number and phone number handy for a quick check, and check regularly for updates. If you have any issues or questions, contact the SASSA call centre at 0800 601 011 for assistance.

How to Update/Change SASSA phone number

  1. Visit the Website:

    Go to the contact update page at https://srd.sassa.gov.za/sc19/contact.

  2. Enter Your Information:
    • Enter your South African ID number and application ID.
    • Double-check all the information you’ve entered to ensure it's correct before submitting the form.
  3. Update Your Contact Details:
    • Enter your new phone number.
    • Verify your email address.
  4. Choose a Reason:

    Select a reason for changing your phone number from the provided options.

  5. Verify the OTP:
    • An OTP will be sent to your new phone number.
    • Enter the OTP on the website to verify your new number.
  6. Notification:

    Once you’ve updated your phone number, you’ll receive notifications about any future SRD grant updates.

How to update SASSA banking details

Payment via bank

  1. Visit the SASSA SRD Portal: Go to the SASSA SRD web portal at srd.sassa.gov.za.

  2. Choose the Appropriate Section: Select either “South African ID Holder” or “Asylum Seekers and Special Permit Holders.”

  3. Find the Banking Details Section: Scroll down and click on the option labeled “How do I change my banking details.”

  4. Enter Your ID Number: Enter your South African ID number in the provided box.

  5. Receive and Enter OTP: You will receive an SMS with a one-time PIN (OTP) on the cellphone number you used for your application. Enter the 6-digit OTP and click “Verify Pin.”

  6. Follow the Secure Link: Once verified, you’ll receive a message with a secure link. Click the link and follow the instructions to change your bank details.

If You Don’t Have a Personal Bank Account:

After submitting your new banking details, SASSA will verify your payment method, and future payments will be made accordingly.

The process of changing banking details for SASSA Grants and SRD Grants involves several steps to ensure transparency and accurate validation:

Verification of ID Number: SASSA verifies your ID number, name, and surname by cross-referencing with the Department of Home Affairs data.

Cross-Referencing Databases: Your ID number is matched against approved databases such as UIF, SARS, and NSFAS.

Fraud Risk Scoring: A fraud risk assessment is conducted with fraud prevention partners, checking your ID number and mobile number against approved databases.

How to Reinstate Your SASSA Grant

If you're facing financial difficulties and previously canceled your SRD grant due to an improvement in finances, you can reinstate your grant by following these steps:

  1. Visit the SASSA Reinstatement Page:

    Go to the official SASSA website at https://srd.sassa.gov.za/sc19/reinstate.

  2. Enter Your Information:
    • Enter your South African ID number and phone number.
    • Click “Send Pin” to receive an OTP (one-time pin) on your phone.
  3. Verify the OTP:
    • Enter the OTP you received to verify your request.
  4. Select a Reason for Reinstatement:

    Choose one of the following reasons for your reinstatement:

    • Incorrect cancellation
    • No longer earning income
    • Other
  5. Confirm Your Request:

    Confirm your reinstatement request by following the prompts on the website.

  6. Wait for Approval:

    SASSA will review your reinstatement request, which can take between 7-14 days. Once approved, you will receive a notification.

Frequently Asked Questions

How can I check my SASSA SRD grant application status online?

You can easily check your SASSA SRD grant application status using our user-friendly online tool on this website. Simply enter your ID number and the phone number used during registration to get real-time updates.

What are the latest SASSA payment dates for the SRD grant?

SASSA payment dates for the SRD grant are announced periodically. You can find the latest information on our website, or by using our SASSA status check tool to see if your payment has been processed.

How do I submit a SASSA appeal if my application was declined?

If your SASSA SRD grant application is declined, you can lodge an appeal online through the official SASSA appeals website. We provide detailed instructions and guidance on how to navigate the appeals process on our website.

What does 'Pending' mean on my SASSA status check?

The 'Pending' status on our SASSA status check tool usually indicates that your application is still being processed by SASSA. This may take some time, and you can use our tool to track updates.

Why does my SASSA status show 'Reapplication Pending'?

The 'Reapplication Pending' status means your previous grant period has ended, and SASSA is waiting for you to reapply for the new period. You can reapply through the official SASSA channels.

What should I do if my SASSA SRD grant payment is delayed?

If your SASSA payment is delayed, first check your application status on our website. If it shows 'Approved,' but you haven't received payment, contact SASSA directly for assistance.

How often does SASSA update payment dates?

SASSA typically updates payment dates on a monthly basis. We strive to provide the latest information on our website as soon as it becomes available.

What are the common reasons for SASSA appeals being rejected?

Common reasons for SASSA appeal rejections include incorrect information provided, insufficient supporting documents, or not meeting the eligibility criteria. We have a comprehensive guide on our website to help you avoid these mistakes.

How long does the SASSA appeal process usually take?

The SASSA appeal process timeline can vary. It usually takes several weeks for SASSA to review your appeal and make a decision. You can check your appeal status through the official SASSA channels.

Can I track my SASSA appeal status on this website?

While our website focuses on the initial SRD grant application status, you can usually track your SASSA appeal status through the same official channels you used to submit the appeal.

How do I submit a SASSA appeal if my application was declined?

If your SASSA SRD grant application is declined, you can lodge an appeal online through the official SASSA appeals website. We provide detailed instructions and guidance on how to navigate the appeals process on our website.

What are the common reasons for SASSA appeals being rejected?

Common reasons for SASSA appeal rejections include incorrect information provided, insufficient supporting documents, or not meeting the eligibility criteria. We have a comprehensive guide on our website to help you avoid these mistakes.

How long does the SASSA appeal process usually take?

The SASSA appeal process timeline can vary. It usually takes several weeks for SASSA to review your appeal and make a decision. You can check your appeal status through the official SASSA channels.

Can I track my SASSA appeal status on this website?

While our website focuses on the initial SRD grant application status, you can usually track your SASSA appeal status through the same official channels you used to submit the appeal.

Is there a deadline for SASSA appeals?

Yes, there are usually deadlines for submitting SASSA appeals. Check the official SASSA website or contact them directly to confirm the specific deadline for your case.

What are the eligibility criteria for the SASSA SRD grant?

Eligibility criteria include being unemployed, having no other source of income, and being a South African citizen or permanent resident above 18 years old. You can find detailed eligibility requirements on the official SASSA website.

How do I apply for the SASSA SRD grant?

You can apply for the SASSA SRD grant online through the official SASSA website or using the WhatsApp channel. You will need your ID number and personal details to complete the application.

What documents do I need to apply for the SASSA SRD grant?

You'll typically need your South African ID, banking details, and proof of residence. SASSA might require additional documents depending on your circumstances.

Can I apply for the SASSA SRD grant if I am receiving other social grants?

No, you are not eligible for the SRD grant if you are already receiving other social grants, such as the child support grant or old-age pension.

How much is the SASSA SRD grant amount?

The SRD grant amount is R350 per month. However, this amount may change depending on government announcements and available funds.

How can I contact SASSA for help or inquiries?

You can contact SASSA through their official website or call center for assistance. We also provide their contact details on our website for your convenience.

Is it safe to use my ID number on this website?

Yes, it is safe to use your ID number on our website. We take data security seriously and have measures in place to protect your personal information. However, always exercise caution when sharing personal details online.

Can I use this website to apply for a SASSA SRD grant?

No, our website is designed for checking your SASSA grant application status. To apply for the SRD grant, you need to visit the official SASSA website or use their WhatsApp channel.

Can I check my SASSA balance on this website?

While we provide updates on your application status, we do not display your SASSA balance. You can check your balance using the official SASSA channels or your bank statement if you receive payments through a bank account.

Can I check my SASSA status using my phone number only?

No, you need both your ID number and phone number to check your SASSA status on our website. This is to ensure accurate verification and protect your information.

Can I check my SASSA SRD grant status using the Moya App?

Yes, you can check your SRD grant status using the Moya App. Look for the SASSA services section within the app and follow the instructions.

What is the difference between 'Approved' and 'Payment Pending' SASSA statuses?

'Approved' means your application has been successful, but 'Payment Pending' means SASSA is still processing your payment and it hasn't been released yet.

What does 'Declined' mean on my SASSA status check?

When your SASSA status says "Declined," it unfortunately means that your application for the grant was not approved. This could be for various reasons, such as not meeting the eligibility criteria or incorrect information provided in your application. If you believe this is an error or you have additional information to provide, you can submit an appeal through the official SASSA channels.

For more information, visit the SASSA website : appeals or check your status online at the SASSA Status Check : SRD status check page. If you need to update your banking details, follow the steps on the banking details update page.

What does 'Bank Details Pending' mean on my SASSA status check?

When your SASSA status says "Bank Details Pending," it means your grant application has been approved, but SASSA is still waiting for you to provide or update your banking information. You need to submit your correct banking details through the designated channels to ensure you receive your grant payments.

For more information, visit the SASSA website or check your status online at the SASSA SRD status check page. If you need to update your banking details, follow the steps on the banking details update page.

What does 'Period Pending' mean on my SASSA status check?

When your SASSA status says "Period Pending," it indicates that SASSA is currently evaluating your eligibility for a specific period. This status is often seen during reapplication processes when your grant has expired, and SASSA needs to assess if you still qualify for the new period.

For more information, visit the SASSA website or check your status online at the SASSA SRD status check page. If you need to update your banking details, follow the steps on the banking details update page.

What does 'Failed' mean on my SASSA status check?

When your SASSA status says "Failed," it typically indicates that there was an issue with verifying your identity or other information provided during your application. This could be due to incorrect details, inconsistencies, or technical errors. If you encounter this status, you should review your application information carefully, correct any errors, and then reapply.

For more information, visit the SASSA website or check your status online at the SASSA SRD status check page. If you need to update your banking details, follow the steps on the banking details update page.

What should I do if I have problems with my SASSA card?

If you have issues with your SASSA card, such as loss or damage, contact SASSA directly for assistance and to request a replacement.