SASSA Status Check

How to check SASSA Status

To check your Social Relief distress srd grant status using your South African ID number and cellphone number you used to apply, use the following methods, Online, USSD, Whatsapp, SMS, or Facebook.

• Check SASSA srd r350 grant status Online with SOUTH AFRICAN ID and Phone Number

  1. Navigation to Check Status page
  2. Enter your South African SOUTH AFRICAN ID number and Cellphone number
  3. Click Check Status
  4. Wait for a few seconds and your status for different months will appear on the screen

• USSD

  1. Dial the USSD Code: *134*7737# on your phone.
  2. Follow the Menu: Follow the on-screen prompts to enter your SOUTH AFRICAN ID number and other required information.
  3. View Your online application Status: Your status will be displayed on your screen.

• WhatsApp

  1. Save the Number: Save the SASSA WhatsApp number: +27 82 043 8553 to your contacts.
  2. Send a Message: Open WhatsApp and send a message saying "Hi" to the saved number.
  3. Follow the Prompts: SASSA's chatbot will guide you through the process, asking for your SOUTH AFRICAN ID number and other relevant details.
  4. Receive Your Status: You'll receive a message with your current SASSA status.

• SMS

  1. Compose an SMS: Type your SOUTH AFRICAN ID number and send it to 438553.
  2. Wait for a Response: SASSA will send you an SMS with your application status.

• Facebook

  1. Goto SASSA Status check Facebook page :
  2. Open messenger and type in your ID+Cellphone, no spaces
  3. Click send, and the SASSA Status Check Facebook chatbot will reply with your status for different months

• SASSA Call Center

  1. Prefer a more personal touch? The SASSA call center is at your service.
  2. Dial 0800601011and follow the prompts to speak with an agent.
  3. Cross-reference the information obtained with official SASSA sources for accuracy.

• Moya App

  Please note that Moya app no longer support the functionality to check your status

If you are experience issues checking your status, please visit the troubleshooting page to solve common issues.

Eligibility for South African Social Security Agency "SASSA" R370 SRD grant and other SASSA grants

• You must be a South African refugee with the proper documentation to use this service.
• It would help if you reside in South Africa.
• Age must be between 18-60.
• The monthly earnings should be at most R624.
• No other grants are available.
• More resources are needed to meet the basic needs.
• Unemployed with no income
• Your assets must be inadequate to support you.
• UIF cannot be received or contributed to
• Stipends are not available through NSFAS.
• Accept an offer of employment or higher education.
• It is not allowed to live in an apartment funded by the state.
• Your criminal record must be clean.

SASSA Status Meanings

How check your appeal status

To find out the status of your sassa grants appeal, follow the instructions below.

1. Visit the reconsideration status check page at https://srd.sassa.gov.za/sc19/reconsideration.
2. Enter your South African SOUTH AFRICAN ID number and the phone number associated with your request for reconsideration.
3. You will receive your OTP on the registered phone number.
4. Enter the OTP code on our site.
5. Your status will be displayed on the screen.

Common issues

Below is a list of common issues related to checking status and how to solve them

SRD Statuses and explanation.

Other issues

Check Status Tool