Reach zaWise
- Email: help@zawise.co.za
- Address: 1343 Maile Street, Kgotsong, Bothaville
- Hours: Monday to Friday, 08:00 to 16:00
Please read this first: We are an information platform. We cannot process your SASSA application, change your status, or speed up your payment. For official SASSA help, use the contacts listed below.
Official SASSA Contacts
If you need help with your actual grant (application, status, payment, appeal), contact SASSA directly:
Toll-Free Number
Free from any phone. Available Monday to Friday during business hours.
Found an Error on Our Site?
We want our information to be accurate. If you spot something that is wrong or outdated, let us know at help@zawise.co.za and we will fix it. Include the page URL and a description of the error so we can find it quickly.
What We Can Help With
- Questions about our guides and articles
- Reporting errors on our website
- Reporting scams that we should warn others about
- Suggestions for new guides or content
What We Cannot Help With
- Processing your SASSA application
- Changing your status, phone number, or banking details
- Speeding up payments or appeals
- Accessing your SASSA profile or personal data
For all of these, please contact SASSA directly using the official channels above.